MG Virtual Line

Admin Dashboard

Manage your virtual queues with ease. Create vendors, monitor queues, and serve customers efficiently. Built by Mayank Gaur for modern business owners.

Created by Mayank Gaur • Empowering small businesses worldwide
Multi-Vendor Support Real-time Updates Analytics & History

Complete Admin Flow

1

Create Vendor

Set up a new shop or vendor profile with unique QR code

2

Share QR Code

Display QR code for customers to scan and join the queue

3

Manage Queue

Monitor tokens, advance queue, and serve customers

4

Track Analytics

View history, performance metrics, and customer data

Step-by-Step Admin Guide

1

Create New Vendor

Vendor Setup:
  • • Enter vendor/shop name (must be unique)
  • • System generates unique vendor code (e.g., ABC123)
  • • QR code automatically created and displayed
  • • Vendor profile saved to your account
What You Get:
  • • Unique QR code for this vendor
  • • Vendor dashboard with queue management
  • • Real-time token tracking system
  • • Analytics and history tracking

Pro Tip: You can create multiple vendors for different locations or business types.

2

Display QR Code

QR Code Options:
  • • Download high-resolution QR code image
  • • Print and display at shop entrance or counter
  • • Share QR code digitally via social media
  • • Embed in website or digital signage
Best Practices:
  • • Place QR code at eye level for easy scanning
  • • Ensure good lighting and clear visibility
  • • Add simple instructions: "Scan to join queue"
  • • Keep QR code clean and undamaged

Customer Experience: Customers scan QR code and are instantly redirected to join your queue.

3

Monitor & Manage Queue

Queue Dashboard:
  • • Real-time token list with customer notes
  • • Current serving number display
  • • Next waiting token highlighted
  • • Queue statistics and wait times
Queue Actions:
  • • "Next Token" button to advance queue
  • • "Clear Queue" to reset for new day
  • • View customer notes and special requests
  • • Confirm service completion

Real-time Updates: All changes are instantly reflected to customers via live notifications.

4

Analytics & History

Performance Metrics:
  • • Total tokens served per day/week/month
  • • Average wait times and service duration
  • • Peak hours and busy periods
  • • Customer satisfaction and completion rates
History Management:
  • • Complete service history with timestamps
  • • Filter by date range and vendor
  • • Export data for accounting or analysis
  • • Track repeat customers and loyalty

Business Insights: Use analytics to optimize operations, staffing, and customer service.

Admin Dashboard Features

🏪

Multi-Vendor Support

Manage multiple shops, locations, or business types from one dashboard.

📊

Real-time Analytics

Live queue statistics, wait times, and performance metrics.

🔔

Smart Notifications

Automatic customer notifications when orders are ready.

📱

Mobile Responsive

Full functionality on smartphones, tablets, and desktops.

📈

Performance Tracking

Monitor service times, customer satisfaction, and business growth.

🔒

Secure & Reliable

Enterprise-grade security with 99.9% uptime guarantee.

Admin Dashboard Preview

Vendor Management

🏪 Pizza Palace (ABC123)

Coffee Corner (XYZ789)

🍔 Burger Joint (DEF456)

Queue Status

Serving
#9
Last Issued
#15
Next Waiting
#10

Business Benefits

50%
Faster Service
Reduced wait times and improved efficiency
24/7
Queue Management
Always-on system with no downtime
100%
Customer Satisfaction
No more lost customers due to long waits
$0
Setup Cost
No hardware, no monthly fees

Success Stories

🍕
Pizza Palace
Food & Beverage

"Reduced customer wait times by 60% and increased daily orders by 40%. Customers love the convenience of joining the queue from anywhere."

💇
Style Studio
Beauty & Wellness

"Perfect for managing appointment queues. Customers can browse nearby shops while waiting, and we never lose customers due to long waits."

🏪
Tech Repair Hub
Electronics & Repair

"Game-changer for our repair service. Customers get real-time updates on their device status, and we can manage multiple repairs efficiently."

Ready to Transform Your Business?

Join hundreds of businesses already using MG Virtual Line